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Frequently Asked Questions

Please read our FAQ before sending us a message.

How Long Will my Order Take to Arrive?

Your order will take 2 -3 working days to be delivered. If engraving or stringing of a corded bracelet or necklace is required, your order will take longer to process. We do our absolute best to ensure your order gets to you as soon as possible.

Am I Able To Collect?

Yes, our premises are based in Waverley, Johannesburg so if you are in the vicinity, you are welcome to collect. On check out, simply select the collection option. Once your order is processed, we will be in contact with you to let you know that your order is ready for collection.

Am I able to Return?

Yes, as long as the item is unused and in its original packaging, you are able to return your product within 14 days and exchange it for something different.

Please note that this does not apply to Sale items.

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